SASSA Income Source Identified – Meaning And Fixes
When you see “Alternative Income Source Identified” on your SASSA status, it means that SASSA has found a potential source of income that might affect your eligibility for the R370 grant.

Common Reasons for Income Source Identification
- Existing Grants: If you’re already receiving other social grants (NSFAS, Disability, Old Age). SASSA might have identified them as a conflicting income source.
- Employment: Evidence of government employment or self-employment could be considered as income If you receive more than the grant eligibility threshold.
- Investments or Savings: Significant investments or savings might be interpreted as a source of income.
- Pensions or Annuities: Receiving a pension or annuity could also be flagged.
How To Fix SASSA “Income Source Identified”?
- Review Your R370 Application
- Carefully review the details you provided on your grant application, ensuring accurate banking details.
- Correct any mistakes or missing information. Change banking details if necessary.
- Contact SASSA for Clarification
- Contact (0800 60 10 11) the agency directly to inquire about the specific income source they’ve identified.
- Ask for a detailed explanation of why this income source is affecting your eligibility.
- Provide Additional Documentation
- If you believe the identified income source is incorrect or below the eligibility threshold, gather supporting documentation and bank statements to prove your claim.
- Provide the statements to SASSA to support your case.
- Appeal the Decision
- If you’re not satisfied with the SASSA declined decision, Submit SRD appeal.