How to change SRD banking details to Capitec?

Go to srd.sassa.gov.za and navigate to the “How do I change my banking details?” section. Enter your 13-digit South African ID number and submit. SASSA will send SMS with a Link to your SRD registered number. Open the link and read instructions. Select Capitec Bank in Bank Name option. Provide your Capitec account number, Enter Account holder name Review and Submit

How To Change SASSA SRD Banking Details To Capitec?

Switching your SRD R370 grant payments to your Capitec bank account can save you time and ensure your funds arrive securely every month.

change SRD bank details to capitec online for r370 via srd sassa gov za website

Update Banking Details To Capitec via SRD SASSA Portal

Go to srd.sassa.gov.za and navigate to the “How do I change my banking details?” section.
Enter your 13-digit South African ID number and submit.
SASSA will send SMS with a Link to your SRD registered number. Open the link and read instructions.
Select Capitec Bank in Bank Name option. Provide your Capitec account number, branch code (470010 for all branches), and account type (e.g., savings or transmission account).
Enter Account holder name and make sure it should be in the name of R370 grant beneficiary.
Double-check the details, submit the form and wait for a confirmation SMS.

Processing Time: SASSA verifies new details within 5–7 working days, but delays can occur during peak periods.

Sample proof of Capitec bank account details for changing SRD details

Submit an Annexure C Form (For In-Person Support)

You can change switch to Capitec by visiting SASSA office:

Search for “SASSA Annexure C Bank Details Change” online or request a copy at a SASSA office.
Write your ID number, Capitec account number, branch code, and contact information
Visit a Capitec branch to verify your account. A consultant will stamp the form to confirm its legitimacy.
Take the stamped form, along with your ID, to the nearest SASSA office. They’ll process your request and notify you via SMS.

Note: This method takes 2–4 weeks due to manual verification.

Common Issues While Updating Bank Details To Capitec

1. I Lost the SMS Link to Update My Details!
If you accidentally delete the secure link from SASSA, wait 24 hours and restart the process. The system will send a new link.

2. My Banking Details Are Still Pending!
Verification delays are common. Check your status, If pending for over 10 days, contact SASSA at 0800 60 10 11.

3. My SIM Card/Phone Number Changed!
Update SRD phone number first then apply for banking details update.

4. Change Banking Details Failed!
This usually appears if you have already chose for change banking details in the past 24 hours. SASSA only allows one request for update details in 24 hours.

Why Capitec is the Top Choice for SASSA Recipients

Capitec Bank offers tailored solutions for SASSA grant recipients. Here’s why thousands have already made the switch:

Zero Withdrawal Fees: Avoid ATM charges by accessing funds via Capitec’s app or in-store cashback at retailers like Shoprite.
SASSA Loans: Qualify for short-term loans (R1,000–R8,000) with flexible repayment terms if you meet credit criteria.
Instant Notifications: Track your R370 grant deposits in real-time via SMS or app alerts.
Budgeting Tools: Use Capitec’s built-in tools to allocate funds for bills, groceries, or savings.
24/7 Access: Manage your grant anytime with Capitec’s USSD service (*120*3279#) or mobile app.
Customer Support: Visit branches or call 0860 66 77 89 for help with SASSA-related queries.