Change SASSA Banking Details For SRD R370 And Social Grants

Changing your banking details for SASSA grants is important to receive your payments without delays. Whether you’re Receiving SRD R370 grant or other social grants like the child grant, SASSA provides a process to update your banking information.

In this guide, I’ll walk you through the steps to change your banking details correctly, helping you avoid common issues that could affect your grant payments.

How To Change SASSA SRD Banking Details For R350?

Keeping your banking details current with SASSA ensures smooth, timely deposits into the correct account. Below are step-by-step instructions for changing your SASSA banking details.

1. Visit srd.sassa.gov.za.
2. Scroll to the “How do I change my banking details?” Section
3. Enter your ID number. SASSA will send an SMS to your registered number with a secure link.
4. Click the “Change banking details” link unique to you and read instructions.
5. Select the bank account option to receive payments.
6. Provide the required information:
   • Bank Name: Select your bank from the list.
   • Account Number: Input your account number accurately.
   • Branch Code: Enter your bank’s branch code.
   • Account Type: Specify if it’s a checking or savings account.
7. Review and consent to the terms and conditions before submitting.

How To Change Banking Details For SASSA Social Grants? (Child Grant)

To update your bank details for SASSA social grants, (child grant, old age grant etc.) you can utilize the SASSA Services Portal.

• Visit the SASSA Services Portal.
• log in to your account with your credentials.
• If you’re new to the portal, register by providing your personal information to create an account.
• Once logged in, Click on “Manage My Personal Information” button.
• Look for the bank account information and update it by providing new details.
• Click Save button and a one time pin will be sent to your contact number for confirmation.

Are You interested in Switching to TymeBank?
If you’d like to change your SASSA payments to TymeBank, including details on how to set it up and take advantage of TymeBank’s features, click here to switch sassa payments to TymeBank.

How to Switch SASSA SRD Payment Methods?

You can change SRD grant payment methods just like updating your bank account information online. Here’s how you can switch your R370 payment method to a cash send or e-wallet and SASSA gold card to bank account.

Change From SASSA Card To Bank Account

• Visit srd.sassa.gov.za. Scroll to “How do I change my banking details?”
• Enter your ID number to receive an OTP via SMS. Input the OTP to verify and get a secure link.
• Click the “Change banking details” link. Read instructions and select the payment into bank Account option.
• Input your bank details and submit after agreeing to the terms.

Make sure you must be the owner of bank account. SASSA will not pay grant amount to another person’s account.

Switch From Bank Account To Cash Send or E-Wallet

For grant recipients who prefer not to receive funds in a bank account, SASSA offers alternative payment options through cash send or e-wallet services.

1. Visit srd.sassa.gov.za.
2. Go to “How do I change my banking details?”
3. Enter your ID number to receive a secure link unique to you.
4. Click “Change banking details” link and choose a cash send or e-wallet provider.
   • Retail partners: Pick n Pay, Boxer, Shoprite, Checkers, Spar.
   • E-wallets: MoyaApp or other approved options.
5. Follow the prompts, review terms, and consent.
6. Submit your updated payment method.

The mobile number must be registered in your name for receiving payments. SASSA will not pay in mobile numbers registered to third person’s name.

What Is SASSA Change Banking Details Link?

The SASSA Change Banking Details Link is a secure, unique link sent to the registered mobile number when you request to update banking details for the SRD grant. After entering your ID number in the “Change Banking Details” section on the SRD website, SASSA verifies the request and sends this personalized link via SMS.

This link provides instructions on updating banking details and allows users to securely submit their new payment information. Since the link is exclusive to the recipient, it should not be shared with anyone to prevent unauthorized access.

How To Check Or Confirm SASSA Updated Banking Details?

• Check SRD Status:
  You can check your SASSA status to confirm your SASSA SRD R370 Banking details have been updated.
• SMS or Email Confirmation:
  SASSA sends an SMS or email notification once your R350 banking details are updated.
• SASSA Portal:
  Login to SASSA services portal to check your current banking details for social grants (child grant).

Why Banking Details Updates Fail or Stay Pending?

The 3 most common reasons for SASSA change banking details are Pending because of:

1. Verification delays – SASSA may take time to process and verify new banking details before approving changes.
2. Incorrect information – Errors in the ID number, bank account details, or personal details can lead to processing delays.
3. System issues – Technical glitches on the SASSA system or banking platform may cause the update request to remain pending.

The 3 usual reasons for SRD banking details failed are:

1. Invalid account number – If the bank account number entered is incorrect or inactive, SASSA will reject the update.
2. Name mismatch – The bank account must be registered in the grant recipient’s name; otherwise, the update will fail.
3. Unsupported bank – Some bank accounts, such as certain savings accounts or e-wallets, may not be accepted by SASSA.

How Long SASSA Take to Change Bank Details?

SASSA requires a period of approximately 7 to 10 days to process any changes made to your banking information. They will confirm the account details using other government records to make sure payments are safe and correct.

Make sure only the future SRD payments will be made to new account after changing.

Other Methods To SRD Change Banking Details For R350

To ensure smooth processing of SASSA payments, you have multiple options for updating your banking details if an online update isn’t feasible. Here’s a look at other available methods:

Change Banking Details By Visiting The SASSA Office

Although certain modifications can be performed online, it is generally advisable to visit your local SASSA office for assistance, particularly when updating banking details.

• At the office, you will be asked to fill out a form to change your bank details
• Submit Your Documents to an authorized SASSA officer.
• Verification and Approval process will take around 10 days and you will be notified once the change is approved and updated.

Update Details By Using MoyaApp

1. Login to the MoyaApp.
2. locate the main menu, and select the “SASSA Account Details.”
3. On the SASSA profile, Click on “Change Banking Information.”
4. Simply Submit your New Bank Particulars.
5. A verification process will start to ensure the validity and accuracy of the provided details. This process typically takes 10 days.
6. Log back into the Moya Finance App.
7. Navigate to your SASSA profile and confirm that the updated banking details have been successfully applied. 

Call SASSA For The Bank Account Change

You can also call SASSA’s toll-free number, 0800 60 10 11, to update banking information. This option is beneficial if you don’t have internet access. A representative will guide you through verifying personal details and provide instructions on confirming your bank details.

While SASSA does accept banking detail updates via phone, additional security checks may be needed before confirming changes. Expect up to 7 days for the change to reflect.

Email Request To SASSA

Although not commonly used, emailing a request to SASSA (typically through regional contacts) can be a feasible option. Send an email with your request, ID, and banking information. Be sure to clarify the grant type and provide your contact details for follow-up.

Verification and update could take longer (typically 10 days or more), depending on the SASSA office’s response rate and verification protocols.

Postal Mail Submission

For those without digital or nearby office access, mailing your request to a SASSA regional office is an alternative. Include your ID, grant details, and bank verification documents. Write a formal request and mail it with certified copies of necessary documents.

Postal mail is generally the slowest option and could take several weeks. Follow up with a call to confirm receipt.

Why Do You Need To Update Your Bank Details?

Various circumstances may necessitate the updating of your banking information with SASSA:

• Closure of Old Account: If you have terminated your previous bank account and established a new one.
• Change of Account Type: If you have transitioned from a savings account to a checking account or the other way around.
• Modification of Account Information: If your bank has altered your account number as a result of a system enhancement.
• Incorrect Bank Details: If you’ve realized that the bank details you previously provided to SASSA are incorrect, it’s crucial to update them to prevent payment delays or issues.
• Concerns Regarding Security: If you have reason to believe that there has been fraudulent activity associated with your existing bank account.

Failure to update banking details is one of the most common reasons for SASSA payment delays. Keeping your information current can help you avoid disruptions in receiving your grant.

Frequently Asked Questions