Change SASSA Banking Details for Future Payments

Keeping your payment details up to date with the South African Social Security Agency (SASSA) is important for receiving your grant payments on time. If you have changed banks, opened a new account, or opted for cash send or e-wallet payments instead of banking, updating your payment details with SASSA is important. This guide will help you with the steps to update your bank details for a new account and switch to other payment methods like cash send or e-wallets, so you can avoid delays and access your grant funds without interruption.

change banking details on sassa

How To Update SASSA Banking Details For Bank Account Changes

Keeping your banking details current with SASSA ensures smooth, timely deposits into the correct account. Below are step-by-step instructions for changing your SASSA banking details.

  1. Visit srd.sassa.gov.za.
  2. Scroll to the “How do I change my banking details?” Section
  3. Enter your ID number. SASSA will send OTP to your phone number. Input the OTP to proceed.
  4. After OTP verification, you will receive a secure link.
  5. Click the “Change banking details” link.
  6. Provide the required information:
    • Bank Name: Select your bank from the list.
    • Account Number: Input your account number accurately.
    • Branch Code: Enter your bank’s branch code.
    • Account Type: Specify if it’s a checking or savings account.
  7. Review and consent to the terms and conditions before submitting.
How do I change sassa banking details
steps to sassa change banking details to new bank

Interested in Switching to TymeBank?
If you’d like to change your SASSA payments to TymeBank, including details on how to set it up and take advantage of TymeBank’s features, click here to switch sassa payments to TymeBank.

Switching SASSA Payment Method From Bank To Cash Send or E-Wallet

For grant recipients who prefer not to receive funds in a bank account, SASSA offers alternative payment options through cash send or e-wallet services. Here’s how you can switch your SASSA payment method to a cash send or e-wallet service:

  1. Go to srd.sassa.gov.za.
  2. Navigate to “How do I change my banking details?”
  3. Enter your ID number, and SASSA will send OTP to your registered contact number. Enter the OTP to proceed.
  4. Once verified, select the “Change banking details” option and choose your preferred cash send or e-wallet provider. Available options may include:
    • Retail Partners: Pick n Pay, Boxer, Shoprite, Checkers, and Spar.
    • MoyaApp or Other Approved E-Wallets.
  5. Follow the prompts to select your cash payment provider, review the terms and conditions, and consent to the new payment setup.
  6. Submit Your Updated Payment Method
change sassa banking details to retail partners (shoprite)

Related Topic: Change cell phone number for R370.

Verification Of New Bank Details By SASSA

SASSA requires a period of approximately 7 to 10 days to process any changes made to your banking information. They will confirm the account details using other government records to make sure payments are safe and correct. This step is essential to guarantee precise and effective payment processing.

How To Confirm Banking Details Are Updated?

To confirm that your banking information has been successfully updated, You can check your SASSA status to confirm your payment details have been updated successfully and verify your SRD payment date. SASSA may send an SMS or email notification once your banking details are updated.

Why Does SASSA Delay In Updating Banking Information?

If you have not received any confirmation within seven working days, please verify whether your most recent information has been updated on the portal. Should your details remain unchanged, you may consider visiting the SASSA office to obtain an update regarding your bank information.

Other Methods To Change Banking Details

To ensure smooth processing of SASSA payments, you have multiple options for updating your banking details if an online update isn’t feasible. Here’s a look at other available methods:

Change Banking Details By Visiting The SASSA Office

Although certain modifications can be performed online, it is generally advisable to visit your local SASSA office for assistance, particularly when updating banking details.

  • At the office, you will be asked to fill out a form to change your bank details
  • Submit Your Documents to an authorized SASSA officer.
  • Verification and Approval process will take around 10 days and you will be notified once the change is approved and updated.

Update By Using MoyaApp

  1. Login to the MoyaApp.
  2. locate the main menu, and select the “SASSA Account Details.”
  3. On the SASSA profile, Click on “Change Banking Information.”
  4. Simply Submit your New Bank Particulars.
  5. A verification process will start to ensure the validity and accuracy of the provided details. This process typically takes 10 days.
  6. Log back into the Moya Finance App.
  7. Navigate to your SASSA profile and confirm that the updated banking details have been successfully applied. 

Call SASSA For The Change

You can also call SASSA’s toll-free number, 0800 60 10 11, to update banking information. This option is beneficial if you don’t have internet access. A representative will guide you through verifying personal details and provide instructions on confirming your bank details.

While SASSA does accept banking detail updates via phone, additional security checks may be needed before confirming changes. Expect up to 7 days for the change to reflect.

Email Request To SASSA

Although not commonly used, emailing a request to SASSA (typically through regional contacts) can be a feasible option. Send an email with your request, ID, and banking information. Be sure to clarify the grant type and provide your contact details for follow-up.

Verification and update could take longer (typically 10 days or more), depending on the SASSA office’s response rate and verification protocols.

Postal Mail Submission

For those without digital or nearby office access, mailing your request to a SASSA regional office is an alternative. Include your ID, grant details, and bank verification documents. Write a formal request and mail it with certified copies of necessary documents.

Postal mail is generally the slowest option and could take several weeks. Follow up with a call to confirm receipt.

6 methods to update banking details (online & offline)

Why Do You Need To Update Your Bank Details?

Various circumstances may necessitate the updating of your banking information with SASSA:

  • Closure of Old Account: If you have terminated your previous bank account and established a new one.
  • Change of Account Type: If you have transitioned from a savings account to a checking account or the other way around.
  • Modification of Account Information: If your bank has altered your account number as a result of a system enhancement.
  • Incorrect Bank Details: If you’ve realized that the bank details you previously provided to SASSA are incorrect, it’s crucial to update them to prevent payment delays or issues.
  • Concerns Regarding Security: If you have reason to believe that there has been fraudulent activity associated with your existing bank account.

Failure to update banking details is one of the most common reasons for SASSA payment delays. Keeping your information current can help you avoid disruptions in receiving your grant.

Frequently Asked Questions

You can only update your banking details once every 3 months. After that, you will have to wait until the next 3-month time period.

Updating your banking information online is a quick process that only takes a few minutes. However, SASSA will require 7 to 10 days to confirm your identity based on their guidelines.

SASSA Cards enable recipients to withdraw their funds from ATMs nationwide, as well as from retailers such as Boxer, Pick n Pay, Usave, Spar, Shoprite, and several banks.

Yes, You can update your banking details online by visiting the sassa website. For a step-by-step guide visit here.

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