SASSA Contact Numbers & Offices Address Near You
Finding the nearest SASSA office or getting the correct contact information is essential for South African residents who rely on grants and social assistance programs. Whether you need to apply for a grant, update your personal details, or resolve issues with payments, knowing where to go and whom to contact can save you time and hassle. This article provides a comprehensive list of SASSA office addresses and contact numbers across all provinces, ensuring you have the support you need, no matter where you are.
SASSA Contact For General Enquiries
For general enquiries about your SRD r350 grant and other SASSA services, including grant applications, payments, and status updates, you can reach out to their toll-free number. This line connects you to a customer service representative who can assist with most common queries.
- Toll-Free Number: 0800 60 10 11
- Email: [email protected]
SASSA Head Office Address
The SASSA Head Office is the central point of contact for national-level queries and administrative matters. Located in Pretoria, it oversees the operations of regional offices across South Africa. If you have concerns that cannot be resolved at your local or regional office, contacting the head office may provide further assistance. Below are the contact details for the SASSA Head Office:
- Physical Address:
501 Prodinsa Building,
Cnr Steve Biko Road & Pretorius Street,
Pretoria, 0001. - Phone Number:
+27 (0)12 400 2322 - Postal Address:
Private Bag X55662,
Arcadia,
Pretoria, 0083.
SASSA Regional Offices Contact Details
Here are the contact details for SASSA’s regional offices, organized by province:
Gauteng
- Physical Address: 28 Harrison Street, Johannesburg, 2000
- Postal Address: Private Bag X120, Marshalltown, 2107
- Tel: 011 241 8320
- Email: [email protected]
Limpopo
- Physical Address: 43 Landros Mare Street, Polokwane, 0699
- Postal Address: Private Bag X9677, Polokwane, 0700
- Tel: 015 291 7509
- Email: [email protected]
Free State
- Physical Address: Corner St. Andrew & Aliwal Streets, Bloemfontein
- Postal Address: Private Bag X20553, Bloemfontein, 9300
- Tel: 051 410 8339
- Email: [email protected]
KwaZulu-Natal
- Physical Address: 1 Bank Street, Pietermaritzburg, 3201
- Postal Address: Private Bag X9146, Pietermaritzburg, 3201
- Tel: 033 846 3324
- Email: [email protected]
Mpumalanga
- Physical Address: 18 Ferreira Street, Nelspruit, 1200
- Postal Address: Private Bag X11230, Nelspruit, 1200
- Tel: 013 754 9446
- Email: [email protected]
North West
- Physical Address: 1st Industrial Site, Mahikeng, 2735
- Postal Address: Private Bag X44, Mmabatho, 2735
- Tel: 018 388 4006
- Email: [email protected]
Northern Cape
- Physical Address: SASSA Regional Office, Kimberley
- Postal Address: Private Bag X6092, Kimberley, 8300
- Tel: 053 802 4900
- Email: [email protected]
Western Cape Office
Address:
Golden Acre Building,
Adderley Street, Cape Town,
8001, South Africa.
- Phone: 021 469 0200
- Email: [email protected]
Eastern Cape
Address:
SASSA Eastern Cape
39 – 45 Cuyler Crescent,
Central, Port Elizabeth,
Eastern Cape, South Africa
- Phone: 041 509 3000
- Email: [email protected]
How to Find a Local SASSA Office Near You
Many municipalities have SASSA offices within their community centers or local government buildings. You can also inquire at local government services for SASSA contact details.
SASSA often updates its social media platforms with information on office openings and closings, especially during peak times like grant application periods.
If you are unsure where to find a SASSA office near you, you can contact the SASSA general helpline. The main contact number for inquiries is 0800 60 10 11, where you can get information on local offices and services.
SASSA Online Services and Self-Help
SASSA provides convenient online services designed to make the grant process easier, minimizing the need for physical visits to the office. These online options allow beneficiaries to apply for grants, check grant status, and update personal details from the comfort of their home.
These digital services aim to streamline the process and reduce crowds at offices. However, if you need personal assistance or cannot resolve issues online, you can find the contact details of your nearest SASSA office above for in-person support.
Tips for Contacting SASSA About R350
When you contact SASSA for grant issues, it’s essential to make your communication clear and effective. Here are some helpful tips to get the support you need:
- Have Your Information Ready: Before reaching out to SASSA, gather your ID number, phone number, and application ID (Reference number). This will help them assist you faster.
- Choose the Right Contact Method: SASSA offers various ways to get in touch, such as phone, email, and online services. Select the best option for your situation (for example, use online services for checking status and phone for urgent matters).
- Be Patient During Busy Times: Response times may be longer during peak periods, like grant application times. It’s a good idea to contact SASSA early and remain patient.
- Keep a Record of Your Communication: Whether you reach out by phone, email, or online, write down any reference numbers or key points from your conversation for future use.
For any further details or to explore more about SASSA’s contact information, visit the official SASSA contact page.
I didn’t have October and November pay date, my grant is approved. i have a sassa gold card.
If your status shows approved and did not get a payment date, first you need to contact SASSA and you can Appeal SASSA to reconsider your application.