Check SASSA Appeal Status And Submit Appeal For SRD Grant

Appeal is a process to request SASSA to reconsider your grant application decision if your R370 has been declined and you are sure it’s a mistake. You can file appeal online within 30 days of rejected application and check SASSA appeal status online from SRD portal.

sassa reconsideration appeal process

How To Check SASSA Appeal Status Online

SASSA Appeal page
  • Enter your ID and phone number.
  • Click “send pin” to receive a code on your registered phone number.
  • Confirm the OTP verification.
  • You will see your SASSA appeal status.
Steps to check sassa appeal status

Possible Results of SRD Appeal Status

  • Status Approved: Your appeal is approved for the SRD grant and now you will be receiving R370 on the approved payment date.
  • Status Pending: Your appeal is under review and no decision has been made yet.
  • Status Declined: SASSA rejected your appeal and you are not eligible for the grant.

Why SASSA Appeal still Pending?

  • A lot of applications could result in processing delays at SASSA. It usually takes 90 days for SASSA to decide for an appeal.
  • It is essential to ensure that all your information is accurate and complete.
  • To be eligible for the SRD grant, your monthly income must not surpass R624.

Why SASSA Rejected SRD Appeal?

  1. Your sassa appeal for r350 can be dismissed if your name and ID number are not correct. Ensure all your documents align with the Department of Home Affairs Data.
  2. Verify that you met the eligibility criteria for the SRD R370 grant and can file the appeal on declining it.
  3. Sometimes due to the load of applications it shows status failed. Try contacting SASSA and inquire reasons for it.

How To Submit SASSA Appeal For SRD

  1. Browse https://srd.sassa.gov.za/appeals/appeal
  2. Input your id number and mobile number.
  3. Verify OTP sent to your registered number.
  4. On the appeal form, choose a month for appeal.
  5. Provide a reason for SASSA appeal explain why you appealing.
  6. Upload supporting documents, including bank statements, identification, and proof of residence.
  7. Accept the Appeal terms and Click on Submit.
Steps to online sassa appeal process

SASSA gives reason for SRD declined status, which is important to know the problem. This helps in filing appeal if the issues have fixed or reasons provided for rejection are false.

Important Note: If your application is declined for several months, make sure to send separate appeals for each rejected month.

How long SASSA takes to Give Decision on Appeal

Appeal Processing Time can take up to 60 to 90 days for SASSA to review and decide on your appeal. Ensure you file your appeal within 30 days of receiving the rejection notification. It is essential to file an appeal in the month when your application is rejected.

Documents You may Submit to Support Appeal

  • Identity Document (ID).
  • Recent pay slips or bank statements that clarify your financial situation, especially if there are income verification issues.
  • Utility bills or rental agreements to confirm your current residency.
  • Copies of any communication with SASSA regarding your application.
  • Include any other relevant documents that can help understand SASSA about your financial need.
Documents to submit to support sassa appeal

Understand SASSA Appeal Date & Cut Off Period

The SRD grant appeal cut off period is within 30 to 90 days of declined status. This means that the appeal date for a specific rejected month grant is the end of the next three months. Appeals submitted after this period will not be considered.

For example, if your August 2024 grant was rejected, you must appeal by November 30, 2024 for your August rejected month. If you try to appeal after that, like in December 2024, your appeal will not be accepted. Make sure to submit your appeal within the allowed time to avoid losing your chance.

How To Write Effective Appeal Reason?

  1. Start by stating the specific reason for the decline.
  2. Clarify why the decline reason is inaccurate.
  3. Clearly state the reason you believe your application should be reconsidered.
  4. Include any relevant documents that supports your case.
  5. Briefly explain your current financial and unemployment situation.

Example Of An Appeal Reason:
My application was declined because of the alternative income source identified, but I am currently unemployed and have no income. Attached are my recent bank statements, which reflect my current income and expenses. kindly request a reconsideration of my application.

Tips to write sassa appeal with example

Contact Details for SASSA Appeals

The Independent Tribunal for Social Assistance Appeals (ITSAA) is responsible for reviewing and resolving appeals related to SASSA grant decisions. If you need help with your appeal status or wish to escalate a concern to the Department of Social Development, you can reach out using the following official contact details:

  • Phone Number (ITSAA): 012 312 7727
  • SRD Helpline: 0800 60 10 11
  • Email (Appeals): [email protected]
  • SASSA Grant Enquiries Email: [email protected]
  • SASSA WhatsApp: 082 046 8553
  • Fax Numbers: 086 534 3124 or 086 216 371
  • Postal Address: Private Bag X901, Pretoria, 0001

Frequently Asked Questions

Yes, Sassa’s appeal can be declined if it involves whether your name and ID number are incorrect. Your income should not surpass a certain limit (R624).

Yes, SASSA allows beneficiaries to appeal the decisions on their declined application status.

Appeal Processing Time can take up to 60 to 90 days for SASSA to review and decide on your appeal.

Sassa can decline the appeal due to reasons: Ineligibility, Incomplete or Inaccurate Information, Technical issues.

It usually takes 90 days for Sassa to decide on an appeal. Be patient and ensure that all your information is accurate and complete. If it takes longer than 90 days, contact sassa for more info.

Your appeal is approved for the SRD grant and now you will be receiving R370 on the approved payment date.

A lot of applications could result in processing delays at SASSA. It usually takes 90 days for Sassa to decide on an appeal.

You can appeal without a phone number by visiting the nearest SASSA office. if your sim card is lost you can change your phone number and appeal online.

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